Privacy Policy

Effective Date: April 2025

Childcare connect Limited (company number: 16387010) trading as childcare connect limited ("we", "us", or "our") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and share personal data relating to Clients, Candidates, and other individuals in connection with our recruitment and placement services.

This policy complies with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

Childcare connect limited (company number: 16387010 ) trading as Childcare connect limited is a recruitment agency providing candidate sourcing, introductions, and placement services. Our registered office is at Mitre House, 2 Bond street, Ipswich, England IP4 1JE and we are registered with the Information Commissioner’s Office (ICO) under registration number [insert ICO number].

2. What Information We Collect

We may collect and process the following categories of personal data:

From Candidates:
•   Full name, contact details (email, phone, address)
•   CVs, employment history, education background
•   Right to work documentation (e.g., passport, visa)
•   References and referee contact information
•   Interview notes, performance feedback
•   Salary expectations and work preferences

From Clients:
•   Contact names, job titles, and contact details
•   Business-related information necessary for invoicing and service delivery
•   Records of communications and service usage

3. How We Collect Your Data

We collect personal data through various channels as part of our recruitment and service delivery processes. The method and type of data collected may vary depending on whether you are a Candidate, Client, or third party.

3.1. Data You Provide Directly
We collect personal information that you provide to us directly, including when you:
•   Submit a CV, application form, or covering letter
•   Register with us via email, our website, or in person
•   Communicate with us by phone, email, or other means
•   Attend interviews, meetings, or assessment sessions
•   Sign contracts or provide documentation for placements or compliance purposes

This may include identity information, contact details, employment history, qualifications, preferences, and right-to-work documentation.

3.2. Data from Third Parties
We may also obtain data from trusted third-party sources, such as:
•   Job boards or career platforms (e.g., Reed, Indeed, TotalJobs)
•   Social media or professional networking platforms (e.g., LinkedIn), where you have made your profile publicly available or contacted us
•   Referrals from individuals or organisations with whom you’ve previously worked
•   Clients or other recruitment partners involved in a collaborative search process
In such cases, we will inform you of the source and obtain your consent where required by law.

3.3. Publicly Available Data
We may access personal data that is publicly accessible, such as:
•   Company websites or press releases
•   Public directories (e.g., Companies House)
•   Online portfolios or professional profiles

This is typically used to verify employment history or identify relevant professional experience.

3.4. Data We Generate
We also generate data in the course of providing our services, such as:
•   Interview notes and internal assessment results
•   Communications and correspondence records
•   Placement history and performance feedback
•   Invoicing, payment, and engagement records (for Clients)

This information helps us deliver an efficient and tailored recruitment service while complying with our legal obligations.

4. How We Use Your Data

We process personal data for a variety of legitimate business purposes in connection with recruitment services. The way we use your data may differ depending on whether you are a Candidate, Client, or another stakeholder.

For Candidates, we may use your data to:
•   Assess your skills, qualifications, and suitability for current or future job roles
•   Submit your CV and profile to Clients, with your prior consent
•   Arrange interviews, feedback, and job offers
•   Verify your identity and right to work in the UK
•   Conduct reference and background checks (where applicable)
•   Communicate with you about opportunities or updates regarding your job search

For Clients, we may use your data to:
•   Understand your staffing needs and identify suitable Candidates
•   Manage the recruitment process and communicate updates
•   Issue invoices and manage accounts
•   Maintain our business relationship and deliver our services
•   Send relevant updates or service information

We may also use your data (as a Candidate or Client) for internal purposes, including:
•   Service quality monitoring and business analytics
•   Compliance with legal obligations (e.g., HMRC or immigration checks)
•   Protecting our legal rights (e.g., enforcing terms or defending against claims)

5. Legal Bases for Processing

Under the UK General Data Protection Regulation (UK GDPR), we must have a valid lawful basis to process personal data. The lawful bases we rely on include:

Consent
• We will always obtain your explicit consent before submitting your CV or personal details to a Client.
• You may withdraw consent at any time by contacting us.

Contractual Necessity
• Processing is necessary to enter into or perform a contract with you (e.g. facilitating a job placement or fulfilling a client’s staffing request).

Legal Obligation
• We may be required to process certain data to comply with laws or regulations, such as immigration checks, anti-money laundering laws, or tax obligations.

Legitimate Interests
• We may process your data for the legitimate interests of our business, such as matching Candidates to roles, marketing similar services to existing clients, or improving our recruitment processes.
• We ensure that our legitimate interests do not override your fundamental rights and freedoms.

6. Sharing Your Data
We may share your personal data with selected third parties where necessary to deliver our services, always under appropriate safeguards and only for specified purposes.

We may share data with:
•   Clients (with your consent) in order to present you as a candidate for a role
•   Referees or previous employers, to verify work history and suitability
•   Legal or regulatory authorities, such as HMRC, the Home Office, or the Information Commissioner’s Office (ICO), if required by law
•   Third-party service providers, including:
•   Payroll processors (for temporary or contract workers)
•   IT and database support providers
•   Background check or referencing companies

We ensure that all third-party processors are contractually bound to handle your data securely and in compliance with data protection law.

We will never sell, rent, or trade your personal data to any third party for marketing or commercial purposes.

7. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes for which we collected it, including satisfying legal, accounting, or reporting requirements.
• Candidate data: up to 2 years from last contact, unless consent is renewed
• Client data: retained for the duration of the business relationship and for up to 6 years thereafter for legal/accounting purposes.

8. Your Rights

Under UK GDPR, you have the right to:
•   Access the personal data we hold about you
•   Request correction or erasure of your data
•   Object to processing or request restriction
•   Withdraw consent at any time (where applicable)
•   Lodge a complaint with the ICO (www.ico.org.uk)

To exercise your rights, please contact us at: contact@childcareconnectrecruitment.com

9. Data Security

We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, misuse or alteration.

10. International Transfers

We do not routinely transfer your personal data outside the UK. If any such transfer occurs (e.g., use of overseas service providers), we will ensure appropriate safeguards are in place in compliance with data protection laws.

11. Updates to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website.

If you have any questions or concerns about this Privacy Policy or how we process your data, please contact:
Childcare connect Limited (company number: 16387010) trading as Childcare connect Limited
Mitre House, 2 Bond street, Ipswich, England IP4 1JE
contact@childcareconnectrecruitment.com